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FAQ

Frequently asked questions

ozsm.net is an SMM (Social Media Marketing) reseller panel that provides hundreds of services for all major social media platforms including Instagram, YouTube, TikTok, Twitter, Facebook, Spotify, Telegram, and more. We offer fully automated delivery with instant start times at the most competitive prices in the market.
It's simple — sign up for free, add funds to your account via one of our secure payment methods, navigate to "New Order", select a category and service, enter the link and quantity, then hit Submit. Your order will start processing automatically within seconds.
We accept a variety of payment methods including credit/debit cards, cryptocurrency (Bitcoin, USDT, etc.), PayPal, and other local payment options depending on your region. All transactions are processed through secure, encrypted payment gateways.
Most orders start within 0-60 minutes after placement. Delivery speed varies by service — some services deliver instantly while others may take a few hours for large quantities. You can check the estimated delivery speed in each service's description before ordering.
When you add funds to your account, you receive a 5% bonus on top of your deposit. For example, if you deposit $100, you'll receive $105 in your account balance. This bonus is automatically applied to every deposit and effectively reduces the cost of all services by 5%.
Refill means that if you lose some of the followers, likes, or views you ordered during the refill guarantee period, we will automatically replenish them for free. The refill period varies by service (e.g., 30 days, 60 days, lifetime) and is shown in each service's description.
Some services support cancellation — if the cancel button is available on your order, you can cancel it and receive a refund for the remaining undelivered quantity. Check the service description for "Cancel Button: Enabled" before ordering. Once an order is fully completed, it cannot be canceled.
Mass Order allows you to place multiple orders at once by entering them in a specific format: service_id | link | quantity — one order per line. This is useful for resellers who need to process many orders quickly.
Yes! We provide a full REST API that allows you to integrate our services into your own website or application. You can generate your API key from the Account settings page. Our API supports placing orders, checking order status, fetching service lists, and managing your balance.
Absolutely! You can launch your own branded SMM panel powered by our infrastructure for just $1/month for the first 3 months. You'll get a fully white-labeled panel with your own domain, logo, and pricing. After 3 months, it stays $1/month as long as you spend $300+ monthly. Visit the Child Panel page to get started.
If you're already a dealer and you refer a friend who purchases their own dealership from ozsm.net, you'll receive a $10 Gift Balance credited to your account. There's no limit — refer as many friends as you want and earn $10 for each one!
Yes. We use high-quality services that follow platform guidelines as closely as possible. However, as with any SMM service, we recommend spreading your orders over time for the most natural growth. We never ask for your social media passwords — only public links are required.
You can reach us 24/7 through our ticket system — just go to the Tickets page and create a new ticket. You can also reach us via Telegram and WhatsApp for faster responses. We typically respond within a few hours.